Frequently Asked Questions
Everything you need to know about upgrading your home with Renolink.
What is the typical shipping timeframe for furniture and large fixtures?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces and renovation fixtures typically arrive within 7-14 business days via our specialized freight partners.
Do you offer professional installation services?
While we do not provide direct installation, we partner with certified contractors in most major cities. You can request a list of recommended local professionals after completing your purchase.
What is your return policy for home renovation materials?
We offer a 30-day return policy on most items in their original packaging. Please note that custom-cut materials, such as specific flooring or custom cabinetry, are non-refundable.
Are your products covered by a warranty?
Yes, all Renolink products come with a minimum 1-year manufacturer warranty covering defects in materials and workmanship. Specific luxury brands may offer extended warranties up to 10 years.
Can I request material samples before placing a bulk order?
Absolutely. We offer sample swatches for flooring, fabric, and countertop materials for a small fee, which is fully refundable if you proceed with a full-sized order.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger home projects, we also offer flexible financing options through our partner, Affirm.